Office Manager/Executive Assistant

Office Manager/Executive Assistant to CEO

Location: Miami, FL (Full-time, in-office) Role Type: Full-Time

About Upshop

Upshop powers smarter store operations for retailers by combining data, AI, and execution workflows across fresh, center store, and inventory management. Our platform enables retailers to reduce waste, optimize inventory, and improve profitability at scale.

Role Overview

Upshop is seeking a highly effective Executive Assistant to support the CEO and oversee day-to-day operations of our Miami office.

This role requires sound judgment, strong prioritization skills, and the ability to operate with discretion in a fast-paced environment. The Executive Assistant will serve as a key partner to the CEO—optimizing time, driving follow-through, and ensuring seamless coordination across internal and external stakeholders—while also maintaining a high-functioning office environment for a growing team.

Key Responsibilities

Executive Support

Manage and prioritize the CEO’s calendar, ensuring alignment with business priorities

Coordinate travel, logistics, and meeting preparation

Prepare materials for leadership, board, and external meetings

Track and drive follow-up on key action items and initiatives

Serve as a point of coordination across stakeholders while maintaining strict confidentiality

Office Operations

Oversee daily operations of the Miami office (~40 employees)

Manage vendors, facilities, and office services

Ensure a professional, efficient, and well-maintained work environment

Coordinate onsite meetings, events, and leadership visits

Support onboarding and in-office employee experience in partnership with HR

Manage office-related budgets and expenses

Qualifications

5+ years of experience supporting senior executives, preferably at the CEO level

Strong organizational, prioritization, and problem-solving skills

High level of professionalism, discretion, and attention to detail

Ability to operate independently and manage multiple priorities

Excellent communication and stakeholder management capabilities

Preferred Experience

Experience in a high-growth SaaS or technology environment

Prior responsibility for office operations or workplace management

What Success Looks Like

CEO time is optimized and aligned to highest priorities

Strong execution and follow-through across key initiatives

Miami office operates efficiently with minimal disruption

Employees and visitors experience a well-run, professional environment

Why Join Upshop

Direct exposure to executive leadership

High-impact role with broad organizational visibility

Opportunity to help shape a growing office and team