TRAINING MANAGER

Join our team and play a key role in driving operational excellence across our outlets! 📋 Job Responsibilities Conduct training for outlet staff based on company SOPs Perform outlet audits on food safety, hygiene, service & operations Identify training needs and implement improvement plans Provide on-the-job coaching to enhance staff performance Assess staff competency and recommend refresher training Work closely with outlet managers to maintain operational standards Prepare training records, audit reports & performance documentation Review and improve SOPs and training materials ✅ Requirements Minimum 5 years' experience in F&B operations, training, QA or similar role Experience in multi-outlet F&B environment preferred Strong knowledge of food safety & hygiene standards Experience in conducting audits and coaching frontline staff Good communication, presentation & problem-solving skills Proficient in Microsoft Office Willing to travel between outlets