Job Purpose:
At Soho House, the Members Events Manager is responsible for curating, planning, and delivering innovative and culturally relevant member events that bring the House community to life. This role plays a key part in driving member engagement, retention, and overall House experience through a thoughtfully designed events calendar that reflects both the global Soho House identity and the unique creative pulse of Bangkok.
Working closely with the Head of Membership & Communications, General Manager, and cross-functional teams, you will ensure all events are executed to the highest creative and operational standards while aligning with business objectives and member expectations.
You will act as a cultural curator and community connector, creating memorable experiences that inspire members, foster meaningful connections, and reinforce Soho House’s position at the forefront of the local creative scene.
Job Brief:
As the Members Events Manager at Soho House Bangkok, you will be responsible for developing and executing a dynamic and engaging events calendar tailored to the House’s membership profile. You will take ownership of the full event lifecycle—from concept creation and programming to production, delivery, and performance analysis.
You will bring a strong creative vision and commercial awareness to the role, ensuring that all events are not only culturally relevant and aligned with Soho House values, but also contribute to member engagement, retention, and key business metrics.
This role requires a hands-on, highly collaborative approach. You will work closely with Membership, Operations, Marketing, and regional teams, as well as external talent, artists, and partners, to deliver best-in-class events. You are expected to be highly present within the House, building relationships with members and staying connected to the evolving needs of the community.
In addition, you will manage event budgets, oversee administrative processes, track performance metrics, and continuously refine programming through data insights and member feedback.
Key Accountabilities
Event Strategy & Programming
Develop and execute a strategic events plan aligned with House Identity Plans and the Bangkok membership profile
Curate a quarterly events calendar featuring diverse, innovative, and culturally relevant experiences
Ensure programming reflects Soho House’s global themes while incorporating local creative storytelling
Identify emerging trends, talent, and formats to keep the House at the forefront of the cultural landscape
Event Production & Execution
Plan, produce, and deliver events ranging from intimate gatherings to large-scale House events (e.g., Halloween, New Year’s Eve)
Oversee end-to-end event execution including concept development, logistics, vendor management, and on-site delivery
Ensure all events meet the highest creative and operational standards
Maintain a strong on-the-floor presence during key events, including evenings, weekends, and public holidays
Member Engagement & Community Building
Foster strong relationships with members, acting as a key point of contact for event-related engagement
Encourage and support member-led events and collaborations
Create opportunities for meaningful member connections through thoughtfully curated experiences
Build and maintain a strong network within Bangkok’s creative community
Collaboration & Cross-Functional Alignment
Work closely with Membership, Operations, Marketing, Creative, and Digital teams to deliver aligned and impactful events
Collaborate with the Head of Membership & Communications and General Manager to ensure events support overall business objectives
Partner with external stakeholders including artists, performers, agencies, and cultural partners
Content, Storytelling & Innovation
Curate event concepts that tell compelling stories and enhance the Soho House experience both physically and digitally
Contribute to content creation, event listings, and promotional materials in collaboration with internal teams
Introduce new formats, technologies, and creative ideas to evolve the events offering
Performance & Continuous Improvement
Track and analyze event performance using KPIs such as attendance, engagement, feedback, and member retention
Use insights and data to continuously refine and improve programming
Ensure events contribute to membership growth, retention, and overall satisfaction
Budget Management & Administration
Manage the House events budget, ensuring cost control and effective allocation of resources
Oversee all event administration including invoices, contracts, run sheets, guest lists, and internal systems
Ensure accurate planning, reporting, and compliance with company procedures
Team Leadership & Development
Manage and support the Events Coordinator, including training, performance management, and development
Foster a collaborative and high-performing team environment
Measures of Success
Member satisfaction and positive event feedback
Growth in event attendance and engagement across membership segments
Contribution to member retention and acquisition
Successful execution of high-quality, innovative events
Alignment with House Identity and cultural relevance within Bangkok
Effective budget management and operational efficiency
Experience Required:
Minimum 3–5 years of experience in event programming, production, or hospitality
Proven ability to create and deliver innovative, high-quality events
Strong understanding of Bangkok’s creative and cultural landscape
Experience managing budgets and event performance metrics
Strong organizational, communication, and project management skills
Creative thinker with strong storytelling and curation ability
Commercial awareness and ability to align events with business goals
Ability to work in a fast-paced, dynamic, and member-facing environment
Fluent in English (Thai is advantageous)
Flexible to work evenings, weekends, and holidays
Physical Requirements:
Ability to be present on the floor and actively engage with members daily
Ability to stand and move around event spaces for extended periods
Ability to manage and attend events as required