The Role…
At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment
Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.
What we are looking for...
A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
Main duties…
Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;
Controlling flows – ensuring safe practices of Members and Guests;
Responsible for procedures related to opening and closing of the departments;
Accounting of bill payments, via Book4Time;
Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;
Ensure cleanliness of departments, changing rooms, and group training studios on daily basis;
Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room;
Transportation of dirty towels and trash from the changing room(s);
Restocking of amenities changing room(s);
Reporting of any defects in changing room(s) and/or in the Gym;
Vacuum, sweep, and mop daily;
Sanitization of equipment;
Understanding and knowledge of property amenities and services;
Assisting guests as needed;
Performs other duties as assigned by supervisor/manager.
Requirements…
Minimum of 2+ years’ experience in similar capacity
Flexible schedule
Capability to stand for many hours
Detail & Service Oriented
Experience in reception or office management
Ability to multitask and work in a fast paced environment
English language is a must.
Benefits:
RAL: € 23.740,00
Staff Canteen
Soho Friends Membership
Monthly Staff Screenings & Staff Gym Classes
50% Discount on Cowshed Spa
50% F&B Discount
Global Benefits: Any Bedroom, Any House, € 100 per night
50% Discount Public Restaurants
Birthday Gift: 1 day OFF + Voucher
House Hero and Introduce a Star Program
Corporate Benefits (access discounts platform)