Our Journey
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
Your Adventure Ahead
Develop, manage, and execute effective marketing strategies across multiple channels (CRM, website, ShopBack app, Paid initiatives, etc.) to drive commercial performance and user base growth
Understand business performance deeply and utilize relevant data and analytics to improve on campaigns, channel strategies and user segmentation and targeting
Engage and collaborate effectively with cross functional teams within the Local Team (Social Media, Business Development, Operations, Customer Service etc) as well as with the Regional Team (Business Development, CRM, Data, and Performance Marketing Team) to develop relevant marketing strategies
Tackle complex business problems by converting raw data into actionable insights and next steps
Keep abreast of industry and competitive trends to identify and develop innovative marketing campaigns
Essentials to Succeed
0 to 2 years experience in marketing / commercial teams, preferably within a digital / tech / e-Commerce environment
Fresh grads are encouraged to apply
Comfortable working with numbers, analysis and drawing conclusions based on data, charting future next steps in a logical way
Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
Highly organized with keen attention to detail in executing multiple tasks
Highly proactive in managing stakeholders and chasing for results
Strong communicator who actively reaches out to Singapore-based stakeholders to establish connection despite the distance.
A self-starter, independent, motivated and result-oriented individual
Strong project management skills and experience handling tight deadlines
Can thrive in a fast-paced and constantly changing and ambiguous environment
The role is based in Malaysia and is driving marketing for both Singapore and Malaysia markets.
ShopBacker Traits
Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.
What's in it for ShopBackers
Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.