Remote, only for candidates in LATAM
At Ryz Labs we are looking for a Billing & Refunds Coordinator to join our team. This is a hands-on role sitting at the intersection of finance operations, customer experience, and cross-functional process optimization.
The Billing & Refunds Coordinator will own the daily execution of key transactional workflows—from managing collections and processing high-volume refunds to bookkeeping journal entries and directly supporting our most valued sellers and customers.
This role requires someone who possesses financial precision and strong interpersonal skills. You are just as comfortable diving into Excel sheets, Stripe data, and ERP systems as you are translating complex payment or invoicing issues into clear, empathetic communication for our users. The right person has an analytical mindset, deep attention to detail, and a track record of thriving in fast-paced, digital marketplace or e-commerce environments.
• Serve as a point of contact for key sellers, delivering proactive updates on sales proceeds and payout schedules.
What We Are Looking For
• Bachelor’s degree or progress toward a degree in Accounting, Finance, Business, Customer Service or a related field preferred