Inbound Sales Agent

Pergolux· São Paulo· ashby· veröffentlicht 21.07.2026
Zur Stelle (ashbyhq.com)
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Muss:E-Commerce

As a Sales Inbound Agent for the Brazilian market, you will play a pivotal role in driving revenue growth by engaging qualified inbound leads, providing expert product consultations, and optimizing sales pipeline performance. You will be part of PERGOLUX, a premium Scandinavian-inspired outdoor living brand guided by Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, where our global team is dedicated to bringing outdoor living dreams to life across 14+ countries.

WORK SCHEDULE: THIS ROLE COVERS OUR PEAK CUSTOMER HOURS.

The schedule is typically:

12:00 PM – 8:00 PM Saturday and Sunday are regular workdays - One weekday off

Candidates must be comfortable working afternoons and weekends.

YOUR RESPONSIBILITIES

  • Lead Generation & Sales Support: Assist in identifying and engaging potential customers to drive sales.
  • Customer Consultation: Provide tailored recommendations, highlighting the benefits of our premium pergolas and accessories.
  • Order Coordination: Support the sales process by ensuring a smooth transition from inquiry to purchase.
  • Upselling & Cross-Selling: Identify opportunities to recommend additional products, such as accessories or maintenance services.
  • Competitor & Market Research: Stay informed about market trends and competitor offerings to support sales strategies.
  • Event & Exhibition Assistance: Help prepare for and attend sales events to showcase our products and engage with customers.
  • Sales Performance Tracking: Maintain lead records in the CRM and assist in analyzing sales performance to improve strategies.
  • Own the full sales pipeline and track performance metrics (conversion rates, AOV, upsell rates, etc.).

YOUR PROFILE

  • At least 2 years of experience in sales or customer-facing roles
  • Preferably experienced in selling high-value products (e.g., luxury goods, real estate, premium services).
  • Strong communication and negotiation skills.
  • A proactive and customer-focused mindset.
  • Good organizational skills and attention to detail.
  • Ability to work independently and in a team.
  • Fluent in Portuguese (required)
  • English is a plus, but not required.

WHAT WE OFFER

  • A dynamic international work environment in a rapidly growing company with many growth opportunities
  • Central office location in Sao Paulo (at the beginning will be Homeoffice)
  • Ergonomic workstations and modern laptops
  • Employee events (summer party, Christmas party, after-work gatherings)
  • Employee discounts on PERGOLUX products
  • Motivated and supportive colleagues who help each other
  • Strong focus on professional development and skill-building
  • Free drinks and snacks
  • Employee referral program
  • Flat hierarchies, fast decision-making, and strong growth opportunities.

HOW TO APPLY

To learn more about our team and take the next step in your career, connect with us through the links below: