The Courtesy Clerk plays a key role in delivering an exceptional customer experience by supporting front-end operations and maintaining a clean, organized, and welcoming store environment. This position assists customers with carry-out service, supports cashiers, and ensures store standards related to cleanliness, safety, and presentation are consistently met.
Key Responsibilities
Greet customers in a friendly, professional manner and provide carry-out assistance as needed
Bag groceries accurately and efficiently, following company standards
Retrieve shopping carts from parking areas and maintain cart corrals
Maintain cleanliness of the sales floor, restrooms, front-end areas, and parking lot
Assist with basic stocking, facing, and product recovery as assigned
Respond promptly to customer questions and direct them to appropriate departments
Support cashiers and supervisors during peak periods
Follow all company policies, safety procedures, and sanitation guidelines
Perform additional duties as assigned by store management
Required Qualifications
High school diploma or equivalent preferred, but not required
Ability to provide friendly and courteous customer service
Strong communication and interpersonal skills
Ability to work in a fast-paced retail environment
Dependable, punctual, and team-oriented
Physical Requirements
Ability to stand and walk for extended periods of time
Ability to lift, carry, push, and pull up to 40 pounds
Ability to work indoors and outdoors in varying weather conditions
Schedule Requirements
Flexible availability, including evenings, weekends, and holidays
Part-time and full-time opportunities may be available