Plan and coordinate PR and community engagement activities for the project
Liaise and work together with the project teams to understand work activities, schedules, and potential impacts on the public
Take proactive measures in mitigating complaints arising from the project activities
Establish contacts and engage with residents, property owners and occupiers of the buildings within and around the vicinity who will be impacted by the project
Act as the first point of contact for public enquiries, complaints, and feedback pertaining to the project, and work closely with the relevant parties for timely follow-up and resolution
Conduct regular stakeholder engagement and surveys to gather feedback and identify potential issues, together with possible mitigation measures
Prepare and distribute project notices, posters, surveys, and other communication materials to affected parties at respective premises
Maintain good stakeholder relationships and support a positive public image of the project
Provide administrative and ad-hoc support if required