Accountabilities:
Support transaction analysts by reviewing, updating, and maintaining accurate transaction data across various systems and platforms.
Process corrections, manage rejected offers, handle bank referrals, maintain CRM records, and support file documentation requirements.
Coordinate invoice requests and information sharing between agents, internal departments, and external partners.
Ensure transaction information is properly organized, documented, and compliant with established procedures.
Provide frontline support related to transaction systems, workflow navigation, and technology-enabled processes.
Assist with technology adoption initiatives, including system rollouts, training support, and feedback collection from users.
Participate in innovation projects, automation initiatives, and process improvement efforts to enhance operational efficiency.
Maintain clear communication with team members and supervisors through digital collaboration tools, meetings, and regular progress updates.
Manage workload effectively, meet deadlines, maintain confidentiality, and take ownership of assigned tasks.
Requirements:
High school diploma or equivalent combination of education and relevant experience.
Bilingual proficiency in English and French is required.
Experience working with digital platforms, software tools, and remote collaboration environments.
Familiarity with Google Docs, Google Sheets, and transaction management systems such as eZmax is considered an asset.
Strong organizational skills with excellent attention to detail and the ability to manage multiple priorities.
Customer-focused mindset with strong written and verbal communication skills.
Ability to analyze situations, solve problems, and provide thoughtful solutions using critical thinking.
Comfortable working independently while collaborating effectively within a team environment.
Adaptable, dependable, trustworthy, and proactive with a willingness to learn and support changing business needs.
Ability to work efficiently in a high-volume, deadline-driven environment.
Benefits:
Fully remote work environment with flexibility to work from anywhere in Quebec, Canada.
Fixed-term contract opportunity for 6 months.
Competitive salary range of CAD $40,000–$45,000 per year.
Collaborative and inclusive company culture.
Opportunities to develop skills in transaction operations, technology platforms, and digital workflows.
Access to virtual collaboration tools and remote work resources.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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