Accountabilities:
Design, automate, and deploy production-grade cloud services across platforms such as AWS, Azure, OCI, and GCP.
Collaborate with development and architecture teams to build highly available, scalable, and secure cloud environments.
Act as a subject matter expert for infrastructure solutions supporting core products and customer implementations.
Provide advanced technical support to internal teams, customers, and partners, including troubleshooting complex infrastructure and application issues.
Guide customers and internal stakeholders on cloud deployment patterns, best practices, and implementation strategies.
Investigate and resolve customer integration challenges during deployment and ongoing operations.
Perform root cause analysis for implementation issues and provide technical feedback to engineering teams.
Design and maintain troubleshooting procedures, operational documentation, and knowledge resources.
Build and improve secure infrastructure platforms with a focus on reliability, scalability, and operational maturity.
Maintain internal tools, improve system health, and support continuous platform enhancements.
Participate in on-call rotations for incident response, infrastructure support, and technical troubleshooting.
Ensure accurate tracking and reporting of project activities and billable hours according to operational requirements.
Requirements:
6+ years of experience in information technology, with strong expertise in infrastructure engineering, automation, and platform services.
3+ years of experience designing, deploying, and supporting containerized environments.
3+ years of hands-on experience with major cloud platforms such as AWS, Azure, OCI, or GCP.
Professional cloud certifications are preferred.
Experience designing end-to-end cloud solutions from architecture requirements and technical specifications.
Proven ability to translate customer and business requirements into scalable infrastructure solutions.
Strong knowledge of cloud security, compliance standards, and best practices, including SOC2, HIPAA, and ISO27001.
Experience implementing security controls that support modern software delivery environments.
Strong expertise with Kubernetes, OpenShift, and Docker.
Experience with infrastructure-as-code tools such as Terraform, Ansible, or CloudFormation.
Solid networking fundamentals and experience troubleshooting complex cloud environments.
Ability to optimize support processes, manage escalations, and document technical knowledge.
Innovative mindset with the ability to evaluate and apply new technologies to solve complex challenges.
Strong communication skills with the ability to collaborate effectively with technical and non-technical stakeholders.
Benefits:
Competitive annual salary range of $130,000 – $145,000 CAD.
Fully remote work environment.
Flexible time away policy, including paid time off, personal days, and sick days.
Competitive health and medical benefits.
Retirement savings support through RRSP/TFSA/401K contribution programs.
Life and disability insurance coverage.
Employee Assistance Program.
Learning and development opportunities, including technical training programs.
Inclusive workplace culture focused on collaboration, respect, and belonging.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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