Retention Sales Development Representative

Accountabilities: The Retention Sales Development Representative will be responsible for growing and maintaining advertiser relationships while driving revenue expansion through strategic sales initiatives. This role requires strong communication skills, organization, and the ability to manage a large portfolio of accounts while delivering a high-quality customer experience.

Develop and maintain strong relationships with advertisers, serving as the primary point of contact throughout the customer lifecycle.

Manage the full sales cycle, including outreach, campaign support, relationship development, and post-launch account growth.

Drive advertiser retention and revenue growth by recommending campaign optimizations, budget strategies, and performance improvements.

Conduct high-volume outbound sales activities including calls, emails, and social selling to engage clients and identify growth opportunities.

Create sales materials, success stories, and customized resources to communicate platform value and support advertiser engagement.

Meet and exceed key performance indicators related to retention, revenue generation, advertiser activity, and campaign performance.

Use CRM and sales engagement tools to prioritize accounts, manage outreach cadences, and maintain accurate customer information.

Identify opportunities to improve processes, standardize resources, and scale effective sales practices.

Collaborate with internal teams to resolve client challenges, improve campaign outcomes, and deliver exceptional customer experiences.

Monitor account trends and proactively identify opportunities to increase advertiser investment and long-term value.

Requirements:

The ideal candidate has experience in sales, business development, or account management and is comfortable working in a performance-driven environment. Strong relationship-building abilities, organization, and adaptability are essential for success in this role.

1+ years of experience in sales, business development, account management, or a related client-facing role, ideally within advertising, digital media, or consumer packaged goods (CPG).

Demonstrated ability to achieve or exceed sales targets, revenue goals, or performance KPIs.

Strong written and verbal communication skills with the ability to build trust and maintain long-term client relationships.

Excellent organizational and project management skills with strong attention to detail.

Ability to manage multiple priorities, accounts, and deadlines in a fast-paced environment.

Comfortable conducting frequent outbound prospecting activities and engaging clients through various communication channels.

Experience using CRM platforms such as Salesforce and sales engagement tools.

Understanding of digital advertising, performance marketing, or CPG advertising ecosystems is preferred.

Familiarity with using AI tools to improve sales workflows, productivity, and customer engagement is a plus.

Experience managing a large portfolio of accounts or working with scaled customer segments is preferred.

Benefits:

Competitive compensation with a base salary range varying by location:

California, New York, Connecticut, and New Jersey: $56,000 - $60,000 USD

Washington: $54,000 - $56,000 USD

Selected states including Massachusetts, Texas, Colorado, Illinois, Virginia, and others: $52,000 - $54,000 USD

All other states: $47,000 - $49,000 USD

On-target earnings (OTE) range of $59,500 - $76,000 USD , including sales incentive compensation.

Remote-first flexibility with the ability to work from home, an office, or another preferred workspace.

Comprehensive benefits package designed to support employees’ health and wellbeing.

Opportunities to develop sales expertise within a fast-growing digital commerce environment.

Access to tools, technology, and resources that support productivity and professional growth.

Collaborative culture with opportunities to connect through team events and community-building initiatives.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1