Heartland Fund Operations Director

Accountabilities Lead and strengthen day-to-day operational systems, processes, and infrastructure to support organizational growth, efficiency, and compliance.

Oversee technology systems, data governance, security practices, and external IT partnerships to ensure reliable and secure operations.

Develop, maintain, and improve organizational workflows, policies, procedures, and operational best practices in collaboration with internal stakeholders.

Manage risk management activities, business insurance processes, compliance requirements, and coordination with external advisors and vendors.

Support compliance obligations related to fundraising registrations, reporting requirements, organizational activities, and regulatory standards.

Oversee contract administration, procurement processes, vendor relationships, and documentation to ensure effective operational management.

Manage logistics and operational planning for virtual and in-person meetings, events, and organizational convenings.

Oversee employee benefits administration, employment-related processes, and relationships with external administrative partners.

Supervise operations team members and provide guidance, support, and leadership to ensure successful execution of organizational priorities.

Collaborate with leadership and cross-functional teams to identify operational improvements and create scalable solutions for a remote organization.

Requirements

Minimum of 10 years of professional experience, including at least 7 years managing operations and compliance functions within a nonprofit organization.

Demonstrated experience overseeing operational systems, vendors, contracts, procurement, risk management, and cross-functional administrative processes.

Strong understanding of nonprofit compliance requirements, organizational policies, and operational risk management practices.

Experience managing technology systems, security processes, and data-related operational initiatives.

Proven project management skills with the ability to prioritize multiple initiatives, manage deadlines, and coordinate diverse stakeholders.

Strong written and verbal communication skills with excellent attention to detail and problem-solving abilities.

Ability to work independently, exercise sound judgment, and effectively manage responsibilities in a remote environment.

Experience managing teams or operational staff is preferred.

Experience working in nonprofit grantmaking, philanthropic, intermediary, or startup environments is highly valued.

Familiarity with tools such as Google Workspace, video conferencing platforms, collaboration tools, CRM systems, and virtual operations platforms is preferred.

Experience with employee benefits administration, PEO relationships, event operations, and vendor management is a plus.

Ability to collaborate effectively with individuals from diverse backgrounds and perspectives, with a strong commitment to inclusive and mission-driven work.

Benefits

Competitive salary range of $127,500 - $150,000 annually.

Fully remote work opportunity within the United States.

Employer-paid health, dental, and vision insurance for employees and eligible family members.

Retirement plan with a 3% automatic employer contribution and up to a 3% employer match.

Paid vacation, health leave, casual leave, volunteer leave, and 13 paid holidays annually.

Paid family and medical leave after eligibility requirements are met.

Pre-tax transportation benefits.

Opportunity to build and shape a new operational leadership function within a growing organization.

Collaborative and purpose-driven work environment focused on meaningful social impact.

Occasional travel opportunities within the United States.

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