Director, Technical Assistance Center

Accountabilities Lead the successful execution of complex technical assistance contracts, ensuring all deliverables, milestones, reporting requirements, and partner commitments are completed on time and within scope.

Design, implement, and continuously improve a centralized technical assistance delivery model, including governance, intake, triage, service pathways, and operational workflows.

Direct cross-functional collaboration across program management, service delivery, infrastructure, workforce development, and reporting teams to ensure seamless program execution.

Serve as the primary internal liaison for external partners, subcontractors, and key stakeholders, fostering strong relationships and ensuring alignment throughout program delivery.

Oversee performance measurement, data collection, reporting, and compliance activities while ensuring contractual and regulatory requirements are consistently met.

Identify operational risks related to staffing, timelines, scope, and partner coordination, implementing proactive mitigation strategies to maintain program success.

Drive continuous improvement initiatives by leveraging performance metrics, stakeholder feedback, and best practices to enhance service quality and scalability.

Support workforce planning, team development, and organizational capacity-building to meet evolving program demands and long-term strategic objectives.

Requirements

Bachelor's degree in Healthcare Administration, Public Health, Business Administration, or a related discipline, or equivalent professional experience.

8–10+ years of experience leading complex programs, service delivery operations, or contract-based initiatives with measurable outcomes.

Demonstrated success managing large, multi-stakeholder programs while maintaining accountability for timelines, budgets, deliverables, and performance metrics.

Proven experience leading cross-functional teams and collaborating effectively with internal departments, external partners, and executive stakeholders.

Strong operational leadership skills with the ability to translate strategic objectives into scalable execution plans.

Experience managing grant-funded or contract-funded programs, particularly within state or federal environments, is highly desirable.

Background in healthcare, public health, health IT, workforce development, digital health, or technical assistance programs is preferred.

Excellent analytical, organizational, project management, and problem-solving abilities with a focus on continuous process improvement.

Outstanding communication, relationship-building, and leadership skills, including the ability to navigate ambiguity and inspire high-performing teams.

Ability to work independently in a remote environment and travel nationally up to approximately 20% based on business needs.

Must be legally authorized to work permanently in the United States without current or future employment visa sponsorship.

Benefits

Fully remote position within the United States.

Opportunity to lead nationally impactful healthcare and technical assistance initiatives.

Comprehensive healthcare, wellness, and employee benefits package.

Competitive compensation aligned with experience, qualifications, and market benchmarks.

Professional development and leadership growth opportunities.

Collaborative, mission-driven culture focused on innovation, partnership, and continuous improvement.

Flexible remote work environment with home office support expectations.

National travel opportunities for partner engagement and program implementation.

Opportunity to contribute to initiatives that improve healthcare access and organizational performance across diverse communities.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1