Accountabilities:
Provide day-to-day administrative support to the on-site property management team, ensuring efficient office operations and resident service delivery.
Respond to resident inquiries via phone, email, and in-person communication, resolving issues or escalating when necessary.
Maintain and organize association records, including resident databases, files, mailings, and office supplies.
Process and track work orders for maintenance, landscaping, housekeeping, and other community services.
Support financial and administrative processes, including receivables tracking, account inquiries, and documentation of transactions.
Assist with resident communications, including newsletters, notices, website updates, and community announcements.
Coordinate resident services such as amenity reservations, access control requests, and compliance-related documentation.
Support property inspections and assist with follow-up actions related to community standards and violations when required.
Requirements:
High school diploma or equivalent required; additional administrative or office management training is a plus.
1+ year of experience in an administrative support, customer service, or office coordination role.
Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
Excellent communication and interpersonal skills with a strong customer service orientation.
Highly organized with strong attention to detail and the ability to manage multiple tasks in a fast-paced environment.
Ability to handle sensitive situations with professionalism, discretion, and sound judgment.
Strong problem-solving and conflict resolution skills when dealing with resident or operational concerns.
Comfortable learning and using new administrative systems and property management tools.
Ability to lift up to 30 lbs and perform occasional physical tasks related to office and property operations.
Benefits:
Competitive full-time employment opportunity
Comprehensive medical, dental, and vision insurance options (depending on eligibility)
Paid time off and standard holiday schedule
Professional development and training opportunities
Exposure to luxury residential property operations and career growth potential
Supportive on-site management environment with structured processes
Opportunity to work in a high-end residential community setting
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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