GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
The Communications and Marketing Group (CMG) leads GovTech Singapore’s corporate, product, digital, social, media and internal communications. CMG builds public understanding and trust in GovTech’s work, supports adoption of digital government services, and strengthens GovTech’s reputation as a leading applied technology organisation in Singapore and internationally.
We are looking for a Deputy Director to join CMG’s leadership team. Working closely with the Director, CMG, the Deputy Director will lead teams across CMG, guide team leads, drive the group’s strategic priorities, strengthen operating discipline, and ensure high-quality communications support across GovTech.
This leadership role requires strong communications judgement, people leadership and the ability to work across complex and sensitive issues. The Deputy Director will partner senior management, product and engineering teams, policy stakeholders, parent ministry colleagues and external partners to shape clear, credible and effective communications for GovTech’s work.
[What you will be working on]
You will lead teams within CMG and guide team leads across strategic communications, product communications, media relations, digital and social media, marketing communications, internal communications and issues management.
Your key responsibilities include:
Lead team leads and managers to develop integrated communications and marketing strategies for key GovTech products, platforms and services.
Provide strategic communications counsel to senior management, division heads and project teams on positioning, messaging, stakeholder engagement and public communications risks.
Guide teams in the planning and execution of media, digital, social, content, creative, events and outreach efforts to support product adoption, public awareness and corporate reputation.
Co-lead issues management and crisis communications for incidents involving GovTech, including the development of holding lines, media replies, stakeholder messages and communications plans.
Strengthen GovTech’s media engagement strategy, including relationships with local and international media, industry commentators, advocates and relevant opinion leaders.
Work with the parent ministry and Smart Nation partners to align GovTech’s communications with broader national digital government and Smart Nation priorities.
Support internal communications, including leadership messaging, organisational announcements and staff engagement on key GovTech priorities.
Build team capability by coaching communications professionals, setting quality standards, improving operating processes and ensuring strong execution across multiple portfolios.
Serve as senior communications lead for selected strategic portfolios, including GovTech’s cybersecurity-related communications and branding needs.
[What we are looking for]
A degree in Mass Communications, Marketing, Public Relations, Journalism, Political Science, Public Policy or a related field.
At least 12 years of experience in communications, media, marketing, public affairs or a related field, including at least five years in a leadership or managerial role.
Strong strategic communications judgement, with the ability to shape clear narratives, advise senior leaders and manage complex stakeholder environments.
Proven experience leading integrated communications campaigns across media, digital, social, content, events and marketing channels.
Strong issues and crisis communications experience, including the ability to operate calmly and effectively in sensitive or fast-moving situations.
Demonstrated experience leading and developing teams, including senior communications professionals and team leads.
Excellent writing, editing and presentation skills, with the ability to translate complex technology, policy or organisational issues into clear public-facing messages.
Strong understanding of the media and communications landscape, including digital and social media trends, public sentiment and reputation management.
Experience cultivating and maintaining relationships with local and/or international media.
Ability to work effectively with technical teams, policy teams, senior management and external partners.
Understanding of the technology sector, public sector or digital government is an advantage, but not mandatory.
What we offer you:
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech