Introducing TechPoint
TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!
At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia.
The Role
Since incorporation in 1990 TechPoint | Golledge has enjoyed unprecedented success.
As a leading supplier of frequency control products, including quartz crystals, oscillators, TCXOs, VCXOs, OCXOs, RTC modules, crystal filters, SAW filters and SAW duplexers, to the worldwide electronics industry.
To actively promote and sell the company’s products, providing the best customer service in the frequency products industry and to support and the internal Sales team to work pro-actively in achieving set targets and KPI’s.
Responsibilities
Providing dedicated customer service and sales administration support for existing and potential customers
Acting as internal Sales point of contact for existing and potential customers covering all aspects of their business
Overseeing that all necessary tasks are promptly completed and effectively communicated to all relevant personnel
Analysis of all sales related enquiries and creation of opportunities in CRM system where appropriate
Responding to quote & other customer service requests from existing and potential customers within 24 hours if practically possible
Proactive calling existing & potential customers
Proactively gathering & logging market information concerning potential customers, customers and competitors
Notifying your line manager of any lost business along with reasons for not winning
Ensuring actions from visit reports are completed within 24-hours if practically possible
Ensuring a high degree of accuracy is maintained in all tasks
Working together with external Sales team on quarterly business reviews (QBR’s)
Occasional support at trade exhibitions and customer visits overseas
Establishing strong relationships with internal and external customers and other departments within the business
Key Performance Indicators
Quote completion, follow-up and conversion
Sales growth in your regions - Sales bookings, targeting year-on-year growth
Sales gross margin
Number of active customers, targeting year-on-year growth
About you
Essential – Previous experience in a proactive sales environment.
Essential – Experience in the electronics manufacturing .
Desirable - Knowledge of customers, competitors, and market trends is highly valued.
Desirable – Strong communication skills.
The ability to t ravel including internation al as necessary .
Why us?
25 days holiday plus Christmas shutdown
Your birthday as an additional day off
Private Healthcare
Health cash plan
Company sick pay
Bonus Scheme
Life insurance of 4 x your annual salary
Up to 5% employers pension contribution salary sacrifice
Option to buy up to 5 days of holiday
Enhanced Parental leave pay
Cycle to work scheme
Home and Tech salary sacrifice scheme
Free will writing service
Free parking