We're all about helping brands turn ideas into impact.
Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
Your team
You will be part of our Solutions Consultants team, a team with diverse professional backgrounds who aim to know everything about Frontify and how customers can get the most out of it. We sit inside Customer Delivery and operate as one unified group across markets and segments – no silos, no empire-building. We love asking and receiving good questions, care about genuine customer outcomes and really get going when things become challenging. We value creativity, autonomy, transparency, solidarity, and a can-do attitude. We’re a team that’s all about trying new things. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business.
Your responsibilities
You'll advise customers on how AI can create meaningful business value with Frontify, translating technical concepts into practical, outcome-focused solutions.
You'll partner with Sales and Customer Success throughout the customer lifecycle, providing specialist AI expertise during strategic customer engagements.
You'll design solution approaches that combine Frontify's platform with modern AI technologies, including agentic workflows, MCP, APIs, and automation.
You'll uncover customer challenges and identify opportunities where AI can improve workflows, collaboration, and brand operations.
You'll collaborate closely with Product, Engineering, and Product Marketing to share customer feedback, surface emerging trends, and influence future product direction.
You'll document repeatable AI use cases, customer success stories, and implementation patterns that enable the wider organization to scale.
You'll develop enablement materials, training sessions, and best practices that help commercial teams confidently position Frontify's AI capabilities.
You'll stay at the forefront of AI developments, evaluating new technologies and identifying opportunities to strengthen Frontify's AI strategy.
You'll contribute to the ongoing evolution of our Solutions Consulting practice, helping establish AI consulting as a strategic capability across Frontify.
Your Story
You're able to work in a hybrid setup from our St. Gallen, London, or New York office, and enjoy spending one or two days each week collaborating in person.
You have experience in Solutions Consulting, Solution Architecture, Technical Consulting, Customer Success, or a similar customer-facing SaaS role. Experience with AI consulting is a strong plus.
You bring hands-on experience with modern AI technologies and understand concepts such as large language models (LLMs), agentic workflows, MCP, retrieval-augmented generation (RAG), APIs, and enterprise AI integrations.
You know how to uncover the real business challenge behind a customer's request and guide conversations from early discovery through solution design.
You combine technical credibility with commercial awareness, understanding how to qualify opportunities, communicate value, and support successful customer outcomes.
You're naturally curious and learn new technologies quickly. Experience with Frontify is a plus, but your ability to develop deep product expertise and communicate it clearly matters most.
You have experience working with APIs, SDKs, integrations, or automation platforms. Familiarity with design systems, Digital Asset Management (DAM), content management systems (CMS), or tools such as Figma, Adobe InDesign, or Contentful is a plus.
You enjoy collaborating across functions and confidently coach colleagues and stakeholders through complex technical topics.
You continuously look for better ways of working, challenge the status quo, and enjoy turning new ideas into scalable practices.
You speak English fluently. Additional languages are a plus.