Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The Core Responsibilities!
Act as the subject matter expert on Reverse Mortgages
Develop and implement strategic initiatives to drive growth in the Reverse Mortgage business
Lead, coach, and develop the national broker-facing Reverse Mortgage sales team
Execute regional sales plans and drive broker acquisition, activation, and retention
Own the training strategy and education of brokers on reverse mortgage solutions
Define and analyze metrics that inform the team of issues and opportunities to improve key metrics
Partner with Marketing to deliver broker-facing campaigns and initiatives
Ensure strong deployment and adoption of reverse mortgage solutions across the broker channel
Collaborate with Regional Directors to maximize territory coverage and broker engagement
Work closely with SFR Sales to drive cross-sell and increase product penetration
Monitor performance, pipeline quality, and conversion effectiveness
Foster an accountable and collaborative culture and demonstrates a strong ability for developing others to ensure sales and persistency goals are achieved or exceeded
Build strong relationships with key broker partners and industry stakeholders
Align with Regional Directors on market execution priorities
Foster a culture of accountability, collaboration, and continuous improvement
Accountability:
Drive national growth in the broker-facing Reverse Mortgage channel
Increase penetration and adoption within the broker network
Deliver effective training, marketing alignment, and product deployment
Maximize collaboration with Regional Directors and SFR Sales teams
Deliver the leading experience for Canadian retirees seeking to obtain a reverse mortgage
Grow Equitable Bank’s position as the leading reverse mortgage product in the Canadian mortgage broker channel
Maintain standards of delivering a top-tier customer experience that embodies Equitable Bank’s position on Compliance and Seniors Code of Conduct topics
Ensure that new ideas are being continuously sourced, organized and nurtured for testing in-market. Evolving fast with those which are valuable and dropping those which aren’t
Excellent interpersonal skills, with proven track record of developing relationships and maturity to interact with Senior Executives
Excellent verbal and written communication skills; ability to communicate on a broad spectrum (from deep technical discussions to high-level executive vision)
Ability to prioritize assignments, projects and handle multiple competing priorities (multi-tasking) within restricted time constraints
Problem solver with sound judgment who takes initiative, accepts ownership and accountability
Let's Talk About You!
Post-Secondary Degree in Commerce, Management, Economics, Finance, etc. CPA/MBA or other graduate degree a plus
10+ years face-to-face sales experience with 5+ years in the reverse mortgage industry
5+ years sales management, coaching and leadership experience
Is an empathetic leader who nurtures a diverse team and can manage effectively during times of rapid growth and change
Experience managing cross-functional areas with direct and indirect reports (e.g., risk, finance, marketing, operations)
Seasoned in a fast-paced B2B and D2C organization(s), strategy and/or in management consulting
Experience launching products into new channels, at scale
Demonstrated ability to translate analytical insights into clear recommendations and effectively communicate them to technical and non-technical stakeholders
Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
Excellent written and verbal communication
About You:
Mature, confident, personable, professional presence
Keen ability to maintain a clear vision of what matters, prioritizing initiatives in an agile manner
Enthusiastic, thorough, inclusive, and results-oriented; ability and desire to help others thrive in a dynamic team-oriented environment
Ability to work in ambiguously defined situations with minimal supervision
Strong organizational skills; demonstrated ability to manage time and adhere to tight deadlines
Excellent interpersonal skills, with proven track record of developing relationships and maturity to interact with Senior Executives
Excellent verbal and written communication skills; ability to communicate on a broad spectrum (from deep technical discussions to high-level executive vision)
Ability to prioritize assignments, projects and handle multiple competing priorities (multi-tasking) within restricted time constraints
Problem solver with sound judgment who takes initiative, accepts ownership and accountability
Solid budget management skills
Relentless focus on customer experience
What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥 Virtual events to connect with your fellow colleagues
🎓 Professional development and comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equity, Diversity & Inclusion
EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.
We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more, visit eqb.investorroom.com and eqbank.ca.