Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
We are looking for a detail-oriented and creative Digital Learning Content Specialist to support the creation and enhancement of high-quality digital learning experiences and internal communications.
This role places a strong emphasis on visual design and content creation, including supporting the layout, design, and ongoing improvement of our weekly sales newsletter, DigiKnow! (distributed every Thursday). The successful candidate will help ensure that both learning content and internal communications are visually engaging, consistent, and user-friendly.
Working closely with the Learning Experience Design (LXD) Manager and LMS Administrator, you will provide hands-on support across content preparation, visual design, and course implementation. Rather than owning the LMS or course design end-to-end, this role focuses on executing and enhancing content using established templates, standards, and guidance.
You will contribute at the intersection of content, design, and technology - supporting course builds, improving the learner experience through thoughtful design, and assisting with multimedia and localization workflows. This is an ideal opportunity for someone early in their career who is both creative and detail-oriented, and eager to grow their skills in digital learning, UX, and visual design.
This is a fixed-term 12 month contract position.
What you will do
Graphic Design, Content Creation & Newsletter Support
Support the design, layout, and ongoing enhancement of the weekly DigiKnow! sales newsletter, providing backup ownership when needed
Design and produce engaging visual content aligned to brand and communication standards
Create assets such as logos, banners, cheat sheets, job aids, and sales guides
Continuously improve the visual quality and consistency of internal communications and learning materials
Ensure a consistent visual identity across LMS content and supporting materials
Content Publishing & Quality Assurance
Support the preparation and upload of finalized learning content into the LMS
Conduct video reviews (e.g., avatar pronunciation, visual/audio issues) prior to publishing
Assist with the creation and inclusion of English closed captions
LMS Content & UX Support
Assist in improving learner UI/UX within the LMS to ensure courses are clear, intuitive, and consistent
Support maintenance of course presentation standards (layouts, banners, alerts, navigation patterns)
Apply basic HTML/CSS updates to enhance usability, responsiveness, and visual consistency
Work within templates and established standards to support course builds and updates
Contribute to learner-facing guidance and in-course instructions
Localization & Translation Support
Support adding and updating translation strings within the LMS and course content
Assist with initial localization using AI tools for text-based elements
Help prepare and manage translated course versions
Support integration of localized content into LMS courses and configurations
Multimedia & Production Support
Provide minor post-production support (e.g., basic edits using Camtasia or similar tools)
Assist with template-based workflows for media integration into courses
Support preparation of AI-generated video modules (e.g., Synthesia, where applicable)
Documentation & Collaboration
Document processes, workflows, and issues clearly
Work within tools such as Jira and Confluence to track tasks and updates
Collaborate closely with the LXD Manager, LMS Administrator, and other stakeholders
What you will have
1+ years experience
Passionate about design, content creation, and visual storytelling
Interested in digital learning and user experience
Comfortable working with structured systems, templates, and guidelines
Creative, proactive, and willing to step in and support across multiple areas
Curious about AI tools and modern content workflows
Strong creative and graphic design skills, with the ability to produce engaging visual content
Experience designing layouts for digital content (e.g., newsletters, guides, or learning materials)
Foundational knowledge of HTML and CSS
Good understanding of basic UI/UX principles, especially for content-heavy environments
Strong attention to detail and commitment to consistency
Strong written communication skills (especially in English)
Ability to follow templates, guidelines, and structured workflows
Ability to learn new tools and systems quickly
Nice to have
Experience using Adobe Creative Cloud (e.g., Illustrator, Photoshop, InDesign) or similar design tools
Experience with Moodle, Moodle Workplace, or similar LMS platforms
Familiarity with content standardization and design systems
Exposure to translation/localization workflows in web or LMS environments
Basic video editing skills (preferably Camtasia or similar tools)
Familiarity with AI tools (e.g., ChatGPT) for content or localization support
Exposure to Synthesia or AI-generated video platforms
Experience using Jira, Confluence, or similar project management tools
Benefits
Competitive compensation and comprehensive benefits package
Generous paid time off, including holidays and additional leave options
Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
Pension, life insurance, and income protection benefits (location dependent)
Employee Assistance Program with 24/7 confidential support for employees and their families
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
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