Dental Receptionist

Job Summary

You will welcome patients, manage appointments and enquiries, perform reception and administrative duties, assist with sterilisation and clinic tasks, support the dental team for smooth operations, and help maintain a clean, organised clinic environment.

Responsibilities

• Greet patients warmly and deliver attentive customer service to enhance their clinic experience
• Manage patient appointments, answer calls, and respond to enquiries efficiently to support clinic scheduling
• Perform daily reception and administrative tasks to ensure smooth front-desk operations
• Assist with sterilisation of dental instruments and perform clinic duties as needed to maintain hygiene standards
• Support the dental team during clinic operations to facilitate effective patient care
• Assist the dentist during treatments when possible to improve procedural efficiency
• Maintain a clean, organised, and welcoming clinic environment to promote patient comfort and safety
• Communicate professionally and clearly with patients to provide information and support
• Organise tasks effectively and multitask to handle various clinic responsibilities reliably
• Collaborate positively with team members to foster a supportive work environment
• Demonstrate willingness to learn and assist in diverse clinic functions to contribute to overall operations

Preferred competencies and qualifications

• Previous experience in dental or medical reception to enhance patient management skills
• Experience in dental assisting to support clinical procedures effectively