Barista, London
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
We’re seeking a Full Time Barista to join our Operations team at Convene's property located at 22 Bishopsgate. This role will report directly to the Conference & Events Manager.
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
What You’ll Do:
The Barista will provide genuine anticipatory service to clients and participants in all aspects of hospitality. In this position, you will interact with our clients and ensure they have a great experience at Convene. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork.
Greet all clients with enthusiasm and friendliness
Maintain a warm and friendly demeanor at all times
Provide world-class service, in accordance with our Brand Standards
Set up, replenish, maintain, and breakdown Food and Beverage stations
Accommodate special client needs and last minute requests
Develop relationships with clients
Accurately answer client questions about culinary and our spaces in a friendly manner
Read, understand, and execute Program Execution Orders
Follow checklists and Standard Operating Procedures
Set up and breakdown conference rooms and refreshing rooms as needed
Perform facility maintenance
Maintain safe, clean, organized, and well-stocked work areas
Responsible for constant sanitation, organization, and proper food handling
Have full knowledge of menus, recipes, and other pertinent information
Perform opening, mid-shift, and closing duties in accordance with company standards
Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
Maintain a professional appearance at all times
Maintain professional working relationships with the team
Follow all Company drink recipes and procedures
Perform additional duties as assigned
What We Look For:
Minimum 1 year of Barista experience
Basic knowledge of food and beverage
Proven excellent communication and interpersonal skills
Proven good organizational skills
Must be highly motivated and ready to lead other team members
Proficient in multitasking
Flexible and long hours are sometimes required
Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees
Ability to stand, sit, and walk for an extended period of time
We’re Here For You:
Health and Wellness
Private medical insurance
Subsidised eye care
Subsidised fitness membership
Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
25 days annual leave plus bank holidays, and company sick pay
Financial Support and Benefits
Bonus scheme
Interest-free loan for rail season tickets & further education
Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
Continuous professional and personal development support
Employee recognition and reward programs to mark achievements and milestones
Community and Impact
Opportunities to volunteer, donate, and participate in community give-back initiatives
The opportunity to have a significant impact on your team and the business in the work that you do
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
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