Manager, Customer Service

JOB SUMMARY: Manager, Customer Service is responsible for managing and overseeing all post-sales customer service activities across real estate projects, from customer deposit and Sales Contract signing through payment collection, contract management, and completion of ownership certificate procedures. The role ensures operational efficiency, regulatory compliance, timely resolution of customer requests, and a high level of customer...

Education & Experience:

• Bachelor's degree in Law, Economics, Business Administration, or a related field.
• Minimum 5 years of experience in Customer Service, Contract & Receivables Management, Legal, or Real Estate.
• Prior experience in a team management or equivalent managerial role is highly preferred.
• Experience with contract management systems or ERP platforms such as SAP...