Manage the recruitment, onboarding, coordination and deployment of volunteers.
Plan and conduct volunteer engagement activities to foster meaningful participation.
Maintain accurate volunteer records, attendance, participation and engagement data.
Develop and maintain positive relationships with schools, corporations, community groups and individual volunteers.
Support volunteer appreciation, recognition and retention initiatives.
Gather volunteer feedback and identify opportunities to improve the volunteer experience.
2. Donor Management & Engagement
Support the cultivation, engagement and stewardship of donors.
Maintain accurate and up-to-date donor records, donation information and correspondence.
Manage donor communications, acknowledgements, thank-you letters, receipts and other activities.
Assist in identifying and developing new donor and community partnership opportunities.
3. Programme Coordination & Admin Support
Coordinate and support resident activities and programmes involving donors, volunteers and community partners.
Manage the necessary documentation, logistics and administrative processes for donor and volunteer-related activities, as well as other departmental administrative requirements.
Liaise with relevant departments to ensure programmes and activities are well-coordinated, adequately supported and aligned with operational requirements.
Ensure all activities are conducted in a manner that prioritises the safety, dignity, well-being and needs of residents.
4. Communications & Relationship Building
Support the sharing of resident, volunteer and donor stories to demonstrate the impact of community support.
Build positive and professional relationships with stakeholders and represent Bright Hill Evergreen Home appropriately.
Job Requirements
Minimum GCE O-Level or Diploma in related field.
Minimum 2-3 years of working experience in community engagement, partnerships, event coordination or volunteer management, preferred but not mandatory.
Excellent relationship-building skills to connect with diverse group of stakeholders.
Familiarity with MS Office, collaboration tools and digital social platforms.
Organised, reliable and able to manage multiple tasks concurrently with minimum supervision.
Able to work on evenings, weekends or Public Holidays as and when is required.