Intro
Join our team as a Customer Support Coordinator and lead the coordination of aviation spare parts operations from inquiry to delivery. You’ll oversee RFQs, quotations, and shipments while ensuring full regulatory compliance and top-tier customer service. By managing supplier relationships, optimizing procurement strategies, and driving operational efficiency, you’ll play a key role in supporting our customers’ fleet reliability and business success.
Your responsibilities will include:
Oversee and perform daily operational activities, including: RFQ and order processing, quotation preparation, and shipment coordination
Ensure all spare parts transactions are fully documented and compliant with aviation regulations, including airworthiness certificates and export/import documentation
Lead strategic procurement of repairable components and high-value assets to support operational requirements
Monitor inventory levels and collaborate with teams to ensure orders are placed on time to meet demand Supervise exchange orders, ensuring the timely return of core units by the customer
Source and evaluate suppliers for quality, cost, and reliability, and develop and maintain strong relationships with vendors
We expect You to have:
Bachelor’s degree in aviation management, Supply Chain, Business Administration, or related field (or equivalent experience)
Minimum 2 years of experience in aviation spare parts operations, procurement, or MRO support
Strong knowledge of aircraft spare parts, repairable components, and aviation documentation standards
Experience in supplier evaluation, strategic procurement, and inventory management
Strong communication and negotiation skills
Fluency in English; additional languages will be considered as an advantage
We offer:
Opportunity to work in a fast-paced and dynamic airline environment
Professional growth and development within the organization
Possibility to travel on company network at reduced rates
Additional day off during your birthday month
Additional benefits package: partner discounts, team buildings, food treats, other fun activities in the office and more
Monthly salary from 2800 - 3000 EUR gross.