Bilingual Community and Operations Associate

We are hiring PartTime at Zero Ten Park Singapore

Five hours on weekdays S$20 per hour (to Review after three months)

Zero Ten Park Singapore provides servicedo ffice and coworking solutions, primarily supporting Japanese companies and professionals. This customer-facing role supports reception, mail handling, facilities, supplies, basic accounting administration, customer follow-up, events and member communications.

The role is not limited to a fixed checklist. We welcome someone who can set priorities, respond flexibly to operational needs and proactively contribute to activities that strengthen member engagement.

Key Responsibilities

• Welcome members and visitors and respond to enquiries in person, by phone and by email
• Provide first-line assistance and follow up on member requests
• Support office tours, service introductions, simple sales enquiries and events
• Receive, record, notify, release and follow up on mail and courier items
• Check, replenish and lightly clean or reset the pantry, common areas, meeting rooms, booths and printer areas
• Support basic accounting administration, including invoices, receipts, payment records and data entry
• Maintain the noticeboard and create useful member content such as event, seasonal and lunch information
• Undertake other reasonable duties required for the smooth operation of the serviced office

Requirements

• Professional working proficiency in Japanese and English for customer communication
• Hospitality, customer service, reception, hotel or serviced office experience is preferred
• Basic Microsoft Office or Google Workspace skills
• Ability to manage deadlines accurately while handling front-desk interruptions
• Comfortable taking initiative and working in a small multicultural team
• Interest in member communications; Canva or similar experience is an advantage