Coordinator - Pro Shop

Job Description

The Pro Shop Coordinator is responsible for providing support to Wynn Golf Club and its operations as one of the premiere golf experiences in North America. Pro Shop Coordinators should be knowledgeable in golf and retail operations in order to maintain the high level of service standards at Wynn Las Vegas.

Job Responsibilities

Specific job responsibilities will include tasks and daily operations in support of the Wynn Golf Club and the Pro Shop. This includes but is not limited to checking in golfers, collecting green fees, answering phone calls and delivering exceptional guest service. The Pro Shop Coordinator is also responsible for sales, product knowledge and retail operations for the Pro Shop.

Responsible for maintaining the Wynn and Forbes standards of service to guests and coworkers at all times

Provides accurate, appropriate and immediate response to guest requests while anticipating needs to ensure complete guest satisfaction

Responsible for being able to multi-task golf operations, retail and guest service tasks

Responsible for checking in golfers and collecting green fees

Responsible for utilizing product knowledge for golf operations and retail

Responsible for ensuring standards of cleanliness, visual presentation and organization in all work areas

Receive and verify merchandise for quality and accuracy

Responsible for retail point of sale and cash handling accuracy

Responsible for supporting golf operations, assistant managers, managers and director

Qualifications

Must be 21 years of age or older to apply

Requires a strong working knowledge of a computerized cash register

Requires a minimum of one year cash handling experience in a fast paced environment

Must possess strong communication skills, written and verbal

Proficient in Microsoft office

Prior knowledge of hospitality and golf systems such as Opera, Simphony and GolfNow OpenCourse are preferred but not required

Prior knowledge of the game of golf is preferred but not required

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.