Telesales Representative ilocano dialect

Set sales target and goals aligned with Company objectives

Effectively maximize the SAP or WS1 usage in terms of checking customers accounts, product information and placing orders

Actively selling of Wurth products

Regularly doing the telephone consultation and support of a defined customer based

Touting and selling of current offers and new products to expand the offer

Processing of orders and products offers to the customers via phone calls

Maintenance and updating customer data based for easily monitoring

Realization of the defined target (sales, gross profit, call per day)

Daily use of sales tools

Gather market information and strategy

Ensure excellent customer service throughout the sales process via phone calls

Build strong relationship with key customers to foster repeat business

Ensure quality service and effective customer service approach to indulge customer with the products offered

Reactivation of zero customers and strengthening customer’s loyalty

Handling customer complaints in a timely manner

Graduate of bachelor’s degree in any field

Sales experience in automotive industry and after-sales

With atleast 2years relevant experience in Telesales

Proficiency in lead generation, qualification and closing techniques

Must have a background in Trading Industry

Customer Service Oriented

SAP experience is a plus

Innovative and Results driven

Excellent Computer Literacy

Excellent communication skills in Ilocano dialect

Persuasive attitudes, Active listening and Keen to details