Senior Design Manager, Retail Stores

Wayfair’s Retail Store Design team is seeking a Senior Manager to build and manage projects with our store design team that will enable Wayfair’s physical retail agenda. Wayfair intends to build a physical retail platform across all Wayfair brands. We believe there is a white space in the brick-and-mortar market and an opportunity to create a differentiated retail experience that showcases the breadth and depth of our catalog. This presents a great opportunity for Wayfair to develop and execute a retail strategy at scale. To achieve this, Wayfair is looking to build a team that can define and drive our ambitious physical retail agenda.

This dynamic leader is responsible for managing and developing our relationships with retail design partners including: architects, fixture manufacturers and third party project managers. This role is responsible for collecting key design inputs across: Operations, Merchandising, Creative, etc and translate inputs into architectural store concepts to achieve the goals of the business. Organization is key in this role; this lead works across a number of brands and sites simultaneously.

Key Responsibilities:

Develop strategy for designing and project managing the concepting and architecture drawings for a brand of physical retail stores. Scope includes: store footprints, fixture development, maintain architecture partnerships, etc.

Translate store design process into executable plan and timeline to support numerous stakeholders including: brand, visual merchandising, operations, safety and facilities

Build and maintain a robust network of architects and millworkers to support design across the store

Partner with the Store teams to ensure design supports and enhances brand, marketing, merchandising, store operations, etc.

Work with Real Estate, Builds and Stores leadership to set clear objectives and timelines for design by brand and by site

Craft design process that supports initial and iteration of design based on key business learnings

Manage robust project management timeline, design budget and communications to relevant stakeholders

Requirements:

Bachelor’s Degree

8+ years in general business, spatial design or project management

Demonstrated business experience, including experience in project management and large-scale physical retail design

Strong business management skills; demonstrated ability to create and lead important strategic initiatives amongst internal and external stakeholders

Strong organizational skills with ability to manage multiple projects and stakeholders at the same time

Ability to implement strategic plans and drive results with multiple teams and stakeholders

Demonstrated ability to thrive in a dynamic, fast paced learning environment

Senior stakeholder management; able to collaborate across all levels of the organization to achieve objectives

Travel multiple times per month required