Collision Center Porter

Position Summary

The Shop Porter plays a vital role in supporting the daily operations of the collision repair center by assisting with vehicle movement, shop organization, customer transportation, parts deliveries, and general facility maintenance. This position works closely with technicians, estimators, production staff, and management to help ensure vehicles move efficiently through the repair process while maintaining a clean, organized, and safe work environment. The ideal candidate is dependable, team-oriented, and committed to providing exceptional customer service.

Key Responsibilities

• Pre-wash customer vehicles prior to the repair process or as directed.
• Safely move vehicles throughout the collision repair center to support production workflow.
• Organize and maintain the shop lot, parking areas, and vehicle storage locations.
• Pick up and deliver automotive parts, supplies, and materials from vendors and dealerships.
• Transport customer vehicles to and from sublet vendors for specialty repairs or services.
• Pick up and deliver customer vehicles while providing a professional and courteous customer experience.
• Coordinate the transportation of rental vehicles to and from rental partners, including Enterprise.
• Assist technicians with various stages of the repair process, including detailing, vehicle preparation, removal and installation (R&I), and basic mechanical support as directed.
• Assist with general housekeeping, shop cleanliness, and maintenance of work areas, equipment, and grounds.
• Ensure shop equipment, parking areas, and common spaces remain organized, clean, and safe.
• Perform vehicle inspections before and after transportation to identify and report any existing damage.
• Follow all company policies, safety procedures, and traffic regulations while operating customer and company vehicles.
• Perform other duties as assigned to support daily shop operations.

Qualifications

• Must be at least 18 years of age.
• A valid driver's license and satisfactory motor vehicle record (MVR) are required.
• Previous automotive, collision repair, or porter experience is preferred but not required.
• Strong customer service and communication skills.
• Ability to understand and follow written and verbal instructions.
• Strong organizational skills and attention to detail.
• Ability to multitask and adapt to a fast-paced, production-driven environment.
• Ability to work independently and collaboratively as part of a team.
• Mechanical aptitude is a plus but not required.
• Commitment to maintaining a safe and professional work environment.

Work Environment & Physical Demands

The Porter works in an active collision repair facility and outdoors while supporting daily shop operations. This role requires frequent interaction with technicians, estimators, customers, vendors, rental agencies, and shop leadership. Employees are routinely exposed to vehicle traffic, loud equipment, dust, varying temperatures, and weather conditions while moving vehicles, transporting parts, and maintaining the facility. Success in this position requires flexibility, strong time management, attention to safety, and the ability to thrive in a fast-paced, team-oriented environment while supporting all aspects of the collision repair process.

Physical Requirements:

• Ability to stand, walk, bend, kneel, crouch, squat, reach, and climb throughout the workday.
• Ability to lift and carry up to 80 pounds.
• Ability to perform repetitive lifting, pushing, pulling, and reaching.
• Manual dexterity and hand-eye coordination to safely operate vehicles, tools, and equipment.
• Ability to frequently enter and exit customer vehicles throughout the workday.
• Ability to work indoors and outdoors in varying weather conditions

The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located. The company reserves the right to adjust offers within the range at its discretion.

Hourly Rate Pay Range

$18—$23 USD