Marketers in MFI

The Experienced Field Officer is responsible for sourcing potential customers, promoting the institution's financial products, conducting client assessments, processing loan applications, monitoring loan repayments, and ensuring effective recovery of outstanding loans. The officer is expected to manage an assigned loan portfolio, maintain strong customer relationships, meet assigned targets, and ensure compliance with the institution's credit policies and operational procedures.

• Key Responsibilities
• Customer Acquisition: Identify, source, and recruit qualified clients for the institution's loan products.
• Loan Appraisal: Conduct proper business and financial assessments of loan applicants to determine their repayment capacity.
• Client Verification: Verify customers' business locations, residential addresses, guarantors, and submitted documents.
• Loan Processing: Prepare and submit complete loan applications with accurate documentation for approval.
• Loan Disbursement: Ensure clients understand loan terms, repayment schedules, and obligations before disbursement.
• Loan Recovery: Monitor daily, weekly, and monthly repayments and ensure timely collection from clients.
• Portfolio Management: Manage assigned client portfolios and maintain a healthy repayment performance.
• Delinquency Management: Follow up on overdue accounts, engage defaulting clients, and implement recovery strategies.
• Client Relationship Management: Maintain professional relationships with existing and prospective customers.

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