Customer Support Specialist (Lithuanian)

About ESTO

Founded in 2017, we are a fast-growing fintech company on a mission to make shopping and financial decisions effortless. By combining smart technology with customer-first thinking, we enable people to pay flexibly and businesses to grow faster.

As a team, we value ambition, ownership, and constant improvement. We move fast, think big, and build solutions that make a real impact on everyday lives.

About the role

Love solving problems fast and keeping customers happy? Ready to guide ESTO customers every step of the way?

Join our team and be the voice that turns questions into loyalty.

What You’ll Do:

B2C sales to our existing customer base (cold + warm leads)

Hit and exceed sales targets

Customer service via phone, e-mail, chat

Share feedback and insights on areas for improvement

Contribute input on sales pitches

Cover for colleagues in the same department during vacations, across other task lines

What We Expect:

Fluent in Lithuanian (C2), proficient in English (B2) - written and spoken

1+ year of B2C sales experience with a proven track record

Strong multitasker, comfortable juggling priorities

Consumer lending experience is a plus

Why You'll Love Working Here

20 days annual leave + public holidays + your birthday off, always Hybrid work with flexible hours Paid sick leave + 3 wellbeing days Modern, pet-friendly office in the heart of Vilnius Fully stocked kitchen: snacks, fruit & drinks Collaborative, multicultural team Regular events & offsites Room to bring ideas and make real impact

🌍 Equal Opportunity Employer We value diversity and inclusion, and we're committed to a workplace where everyone feels welcome, has equal opportunities, and is treated fairly.

Salary

1500-1800 €/mon. gross

Plus bonuses

Work place

Lvivo g. 25, LT-09320 Vilnius Calculate your travel time to work

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