AV Installation Technician

Duties and Responsibilities Install AV equipment safely and in accordance with project requirements, either independently or in coordination with other technicians.

Read and interpret AV and construction schematics accurately.

Perform in-house and onsite rack fabrication in alignment with company and industry standards.

Complete minor DSP and control-system changes and uploads.

Troubleshoot advanced AV systems and resolve installation-related issues.

Maintain working knowledge of common AV platforms and manufacturers, including Crestron, Extron, QSC, Shure, Biamp, BSS, Cisco, and Netgear.

Provide daily project updates to management.

Update AV flow documents daily to support post-project as-built documentation.

Additional projects and duties may be assigned by the supervisor

Competencies and Skills Communicates technical information clearly to technical and non-technical audiences though effective speaking, listening, and written communication.

Responds promptly and professionally to customer needs

Demonstrates tact, sound judgement and composure when working under pressure, meeting deadlines or addressing customer concerns

Identifies issues, gathers relevant information, evaluates options and develops practical solutions

takes ownership of work, seeks opportunities for development and requests help when appropriate

Balances individual and team responsibilities

Follows policies and procedures

Demonstrates accuracy and thoroughness

Observes safety and security procedures

Adjusts to changing work conditions, manages competing priorities and remains effective when delays occur

Knowledge, Education and Experience High school diploma or general education degree (GED) required.

Minimum of one year of related experience or training, or an equivalent combination of education and experience.

Current driver’s license with a good driving history required, including no more than two minor violations and/or one major violation within the previous 12 months.

Ability to read structured cabling, physical security, and AV drawings.

Experience installing, terminating, and testing wiring used in professional audio/visual and physical security infrastructure, including category cable, coax, fiber optic, speaker-line, XLR, quarter inch, and mini connections.

Current or previous CTS certification from AVIXA required. If certification has lapsed or is not currently held, certification is expected within nine months of hire. • Current or previous CTS-I certification from AVIXA preferred. If certification has lapsed or is not currently held, certification is expected within 24 months of hire.

Ability to read and understand simple instructions, correspondence, memos, diagrams, and schedules.

Ability to write simple correspondence and present information effectively in one-on-one and small-group settings.

Ability to perform basic math, including addition, subtraction, multiplication, division, fractions, decimals, ratios, percentages, and interpretation of bar graphs.

Ability to solve practical problems in situations with limited standardization.

Understanding of computers and their integration with AV and security system technologies required

Ability to read, write, present and correspond proficiently in English is required