Quality Assurance Specialist

Track, calculate, and report the factory Quality Index Score, and lead initiatives to improve it.

Improve, Maintain and update quality management system documentation (SOPs, work instructions, forms) across factory departments

Control issuance, revision, and archiving controlled documents and records according to document control procedures

Support internal audits across factory areas and help verify compliance with quality procedures

Track Non-Conformance Reports (NCRs) and follow up on corrective actions until closure

Coordinate with department heads to ensure procedures are properly implemented

Assist in preparing documentation for external/customer audits

Support training sessions on quality procedures and document control practices

Track and report basic quality KPIs to the Quality Manager

Support quality improvement initiatives (5S, process improvements) as assigned

Education preferred: Bachelor’s Engineering/Science or related field

Min Years of experience: 1-3 years of experience

Training / Certificate preferred: ISO 9001 internal auditor, Lean/Six Sigma

Strong attention to detail and analytical thinking

Problem-solving (root cause analysis, CAPA mindset)

Communication skills (cross-functional coordination with stakeholders)

Teamwork and ability to Learn

Initiative and ownership.