IT Manager

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

This position is based on-site in the Greater Seattle Area.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 135 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

Sono Bello is seeking an IT Manager to oversee operational IT services across clinic and corporate locations in a cloud-first healthcare environment. This role ensures technology systems are reliable, secure, and aligned with business and regulatory requirements. The IT Manager drives service delivery performance, operational accountability, analytics, and continuous improvement across infrastructure, networking, identity, and endpoint platforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for overall IT operations across service desk, infrastructure, networking, and endpoint management

Accountable for service performance, including SLA/KPI tracking, operational trend analysis, and ongoing reporting on system, endpoint, and network health

Responsible for escalation oversight and resolution of business-critical incidents

Ensures consistent onboarding, offboarding, provisioning, and documentation practices across all locations

Oversees Azure infrastructure to maintain availability, stability, and cost control

Maintains secure and compliant Microsoft 365 services aligned with enterprise standards

Responsible for identity lifecycle management within Entra ID, including access governance and conditional access

Oversees Intune and Windows Autopilot to ensure standardized and compliant device deployment

Ensures enforcement of Zero Trust and endpoint security controls

Responsible for network reliability and coordinates vendor support as needed

Ensures operational compliance with HIPAA, SOC, and related regulatory requirements

Oversees vulnerability management, patch compliance, and audit readiness

Drives process improvements and operational efficiency through automation and standardization

Provides leadership, mentorship, and performance management for IT staff

Manages vendor relationships and supports budgeting and cost oversight

Supports operational planning and stabilization of enterprise technology initiatives

EDUCATION AND EXPERIENCE REQUIRED:

7+ years of progressive IT experience with operational leadership responsibilities

Experience managing IT operations in a multi-site environment

Strong knowledge of Microsoft Azure, Microsoft 365, Entra ID, and Intune

Working knowledge of Meraki networking solutions

Experience building performance metrics and executive-level reporting

Strong analytical, organizational, and communication skills

Healthcare or regulated industry experience preferred

ITIL, Azure, or Cisco certifications preferred

WORK ENVIRONMENT: Work onsite at the Corporate Office in Bellevue, WA for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $125,000- $150,000 + Bonus depending on experience.

BENEFITS:

Medical

Dental

Vision

Life Insurance

401K

EAP

PTO & Paid Holidays

#LI-Hybrid #LI-VB1

#LI-Hybrid #LI-VB1 Compensation Range $125,000 — $150,000 USD

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. ( Benefits eligibility may vary based on employment status.)

For applicants located in CA: link

Recruitment Notice: Sono Bello only contacts candidates through email addresses ending in @sonobello.com. If you're contacted by anyone using a different domain, it is not a legitimate representative of our company and please disregard.