Safety and Operations Manager - Soho House Manchester

The Role…

At Soho House, the   Safety and Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets.

Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour.

What's in it for you?

Weekly Pay

Team meal whilst on shift prepared by our chefs

Every House Membership

50% off Food & Drink, 7 days a week

Staff Room Rates

Private Health and Dental Care

Life Assurance

Day off on your birthday

Up to 50% Staff Discount on Cowshed & Soho Home

In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Free Counselling Sessions

Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business

Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems

Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises

Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs

Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup

Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget

Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs

Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives

Prepare regular activity reports for GM and management team

Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations

What we are looking for...

Minimum of 3+ years’ experience in similar capacity

Managing safely / CIEH level 3 or 4

Experience in similar role

Experience of working in a fast-paced environment

Comfortable in a matrix management environment

2 years’ experience at managerial level

Experience in the hospitality sector

NEBOSH general certificate

Minimum 5 years related experience in a hotel/club/property management

Experience with highly discerning clients