Partnership Manager

Responsibilities:

Driving customer acquisition, retention, balance sheet growth, and profitability within the Private Banking portfolio.

Building and maintaining strong relationships with High-Net-Worth Individuals (HNIs) and key stakeholders.

Identifying and executing cross-selling and business development opportunities.

Recommending tailored banking, financial, and wealth management solutions based on client needs.

Driving go-to-market initiatives, sales campaigns, and market penetration strategies.

Monitoring portfolio performance, profitability, risk, compliance, and other relevant business metrics.

Ensuring seamless onboarding and product fulfilment for new and existing customers. Identifying market trends and competitive opportunities to strengthen the Bank’s Private Banking proposition.

Working closely with internal teams to deliver exceptional customer service and innovative banking solutions.

Skills and Competencies:

Strong strategic management and business development skills

Excellent communication and relationship management abilities

Proven sales and wealth management capabilities

Strong understanding of HNI customer segments and value propositions

Knowledge of the Nigerian banking and financial services environment

Strong financial, analytical and commercial acumen

Proactive problem-solving and decision-making skills

Strong customer service orientation

Ability to identify opportunities and develop practical business solutions

Good understanding of Private Banking competitive trends and market dynamics

Requirements:

Minimum of a First Degree

Minimum 7 years’ continuous banking experience, particularly in Sales and Credit within the Private Banking/HNI segment

Hands-on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service and Product Development at managerial level

Experience completing and managing credit applications

Good knowledge of accounting, financial analysis, financial advisory services, banking operations, trade services, leasing, and relevant banking laws and regulations

Postgraduate qualification or relevant professional certification will be an added advantage

Good understanding of economic trends and their impact on the banking and financial services sector

Key Performance Indicators:

Performance will be measured by: Successful implementation of strategic initiatives Portfolio profitability Customer satisfaction Customer retention Customer acquisition and portfolio growth