Client Service Director

client service director L'Oréal - Hybride - - Amsterdam , Noord-Holland , Nederland - SAMY | L'Oréal

Vacature details Solliciteren

Functieomschrijving

Are you an experienced Client Service Director with a passion for influencer marketing and relationship management? Do you thrive in a dynamic, data-driven environment where you can work for one of the world's most iconic brands?

Role mission

As Client Service Director for our dedicated L'Oréal team, you'll play a crucial role in shaping, managing, and expanding our partnership with L'Oréal across the Benelux. You are the trusted advisor and strategic sparring partner for the client, leading a talented team to deliver best-in-class influencer marketing campaigns.

Key responsibilities -

• Take full ownership of the partnership with L'Oréal, driving long-term client success and building a trusted relationship.
• Oversee the full lifecycle of Benelux influencer marketing campaigns: from briefing and strategy to execution, reporting, and evaluation.
• Safeguard the strategy, budget, and outcomes of all projects to ensure both client impact and internal profitability.
• Lead, coach, and empower the dedicated L'Oréal team, inspiring collaboration and high engagement.
• Collaborate closely with strategy, creative, and data specialists to develop and deliver innovative, result-driven campaigns.
• Identify new opportunities to deepen and expand our activities for L'Oréal, proactively growing the partnership.
• Secure smooth workflows, optimal project management, and internal alignment within the L'Oréal team.
• Directly manage communication with L'Oréal, maintaining transparency and building strong stakeholder relationships.
• Analyze campaign results, share actionable insights, and drive continuous improvement for both client and team.
• Represent SAMY / team5pm during key client meetings, pitches, and partner events.

Skills & experience -

• Inspiring, people-oriented leader: Y...