Thailand Travel Consultant – Remote
We are looking for a motivated and detail-oriented Travel Consultant to join our growing team. The successful candidate will be responsible for handling travel inquiries from both B2C and B2B clients and creating customized travel packages based on each client's requirements, preferences, and budget. This role involves managing the full sales process—from receiving an inquiry and preparing a tailored quotation to following up with clients, revising proposals, and working towards successfully closing the booking. The ideal candidate should have excellent English communication skills, strong organizational abilities, patience, and a sales-oriented mindset.
Key Responsibilities Receive and handle travel inquiries from B2C and B2B clients.
Understand clients' travel requirements, preferences, budget, and expectations.
Create customized travel packages and itineraries using the company's tools and software.
Prepare and send professional quotations and travel proposals.
Create and manage deals within the company CRM system.
Schedule and complete follow-up tasks according to the company's follow-up process.
Revise quotations and travel packages based on client feedback and requirements.
Maintain regular communication with clients throughout the sales process.
Follow up with potential clients and work proactively towards converting inquiries into confirmed bookings.
Keep client information, quotations, and CRM records accurate and up to date.
Work closely with the team when necessary to ensure accurate and high-quality proposals.
Meet sales and conversion targets while maintaining a high level of customer service.
Excellent written and spoken English is essential.
A second language is considered a strong advantage.
Strong communication and customer service skills.
Highly organized with strong attention to detail.
Patient, professional, and able to understand different client needs.
Ability to manage multiple inquiries and priorities simultaneously.
Ability to work efficiently under pressure and meet deadlines.
A proactive personality with a strong sales and deal-closing mindset.
Comfortable following structured processes and follow-up schedules.
Proficiency in Microsoft Word is required.
Comfortable using CRM systems and company software/tools.
Ability to work independently and responsibly in a remote working environment.