Supervising and supporting administrative staff, including hiring, scheduling, training and performance evaluations
Overseeing the administrative department’s budget and resources
Coordinating communications, workflows and schedules
Developing and implementing office policies and procedures to improve workflow and compliance
Supervising the records management processes and procedures
Delegating administrative tasks to team members
Managing the facilities and equipment to create a safe environment
Ensuring compliance with relevant regulations
Oversee housing service requests, manage dormitory allocations, and handle day-to-day resident needs. Audit eligibility for housing monetization programs and process associated subsidy applications.
Vendor & Service Quality Management: Monitor supplier adherence to service standards, evaluate vendor performance metrics, and enforce quality control measures. Implement service enhancements to maintain high employee satisfaction ratings.
Resource Tracking & Data Integrity: Maintain accurate records of check-in/check-out logs, housing inventories, and occupancy data across corporate dormitories and leased apartments to support administrative audits and planning.
Financial Administration: Verify, reconcile, and process housing-related invoices and vendor payments on schedule to ensure billing accuracy and operational transparency.
Dynamic Resource Planning: Partner with procurement teams and internal business units to forecast housing demand, acquire residential inventory (dormitories, apartments, hotels), and optimize resource distribution for resident, traveling, and contingent personnel.
