French speaking collection advisor

Is your French at a near or native level? Would you consider helping customers to get out of financially challenging situations as a chance to make a difference? Do you stay cool under pressure, trying to provide the best possible solution for a client? If so, then the position of French speaking Collection Advisor might just be for you! We are currently seeking a motivated and client-centric French speaker to join a newly established Credit Management Services center in Greece. Απαραίτητα Προσόντα: As a French speaking Collection Advisor , you will: be at the forefront of the business, operating via telephone/chat/email to support customers mostly located in Switzerland establish positive engagement with the customers, build relationships and demonstrate fair treatment conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans provide guidance to customers on the availability of free money advice maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation A French speaking Collection Advisor, should demonstrate: A native or a near-native level of French or Swiss French Fluency in English Good level in German will also be highly appreciated Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base Service oriented and problem solving mindset Patience and calmness in all situations Ability to work both independently as well as a member of a team PC literacy Παροχές: The company offers the following benefits for this French speaking Collection Advisor role: Opportunity to participate in the development of a front-running service centre A competitive package including an attractive base pay (including 2 extra salaries per year), Bonus scheme plus extra benefits Best-in-class training program that spans several weeks to develop your skill set and ensure your success Professional growth and development opportunities Working hours will be in accordance with Switzerland's business hours and candidates will work on premises Why Randstad? We are the #1 HR Consulting firm in Greece; We have a team of consultants, specialized in the recruitment of multilingual customer service agents; You will be contacted by our team right after submitting your CV; You will receive frequent feedback throughout the evaluation process.

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