Automation Analyst

Key Responsibilities:

• Experience in automation, enterprise monitoring, observability, IT operations, or a related technical role.
• Demonstrable hands-on experience in scripting, monitoring configuration, dashboard or alert development, and operational support.
• Working knowledge of IT infrastructure, including Linux and Windows operating systems, networks, storage, and virtualisation.
• Practical scripting experience in at least one language such as Python, PowerShell, or Shell scripting.
• Hands-on exposure to one or more monitoring or observability tools such as BMC Helix, ITSM Helix Remedy, Prometheus, Grafana, ELK, Dynatrace, or Splunk.
• Experience with dashboards, alert rules, event analysis, log analysis, integrations, and operational troubleshooting.
• Understanding of cloud concepts, DevOps practices, CI/CD, APIs, version control, or AIOps concepts is advantageous.