Client Representative | IT Sales
Scheduling meetings and coordinating with the marketing team.
Serving as the primary liaison between the sol and clients.
Understanding client requirements and translating them into actionable tasks for the
Solutions Manager.
Providing updates on technical issues, projects, or service requests.
Explaining IT products, services, or solutions to clients.
Demonstrating and training clients on IT systems or software usage.
Building strong, trust-based relationships with clients through consistent support and
service.
Addressing concerns proactively to maintain satisfaction and loyalty.
Preparing performance reports to share insights and recommendations.
Partnering with account management teams for tailored solutions.
Bachelor's degree in information technology, Computer Science, Business, or a related field (preferred).
Has at least 2 years of relevant experience as a Sales Representative.
Understanding of IT systems, software, and technical concepts to address client needs effectively.
Strong verbal and written skills for explaining technical solutions in non-technical terms.
Ability to understand and prioritize client satisfaction.
Efficiently managing timelines and tasks when dealing with client projects.
Demonstrates strong analytical and planning capabilities.