Damage Billing Coordinator

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental !

Company Overview

At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs. At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site.

The Damage Billing Coordinator is responsible for executing vehicle damage assessments and managing customer billing related to fleet assets. This role reviews and investigates vehicle damage, prepares and evaluates repair estimates, collaborates with outside repair facilities and internal departments, and ensures accurate and timely billing. The ideal candidate is detail-oriented, possesses strong communication and organizational skills, and has a solid understanding of automotive repair estimating and damage evaluation.

LOCATION

Onsite- Fort Wayne, IN

COMPENSATION

This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a base salary plus the opportunity for quarterly profit sharing after one year of employment.

HOURS OF OPERATION

Monday through Friday 8 AM - 5 PM ET

RESPONSIBILITIES

Inspect returned fleet vehicles for reported damages and determine billable responsibility.

Prepare, review, and validate repair estimates utilizing Mitchell Estimating Software.

Coordinate with repair facilities and internal teams to obtain repair estimates, invoices, and supporting documentation.

Analyze repair costs to ensure accuracy, consistency, and compliance with company guidelines.

REQUIREMENTS

MUST HAVE

High school diploma or equivalent.

Minimum 2 years of experience in automotive estimating, claims processing, vehicle damage recovery, or related field.

Proficiency in Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint).

Ability to work independently with a process driven approach, while also being adaptable to changing priorities.

Excellent organizational and time management skills with the ability to prioritize and complete tasks on time.

Team oriented mentality: "We win together, we lose together."

Detail oriented, self-motivated, and able to maintain a high level of accuracy.

NICE TO HAVE

In-depth knowledge of damage billing systems, particularly Mitchell or similar platforms.

Employee Benefits

At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.

Wellness & Fitness

Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered.

Exclusive Employee Perks

Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable:

PTR Swag & Uniform/Boot Allowance

On-site Micro-Markets stocked with snacks and essentials

Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment

Additional partner and vendor discounts

Performance Incentives (Commissions, Bonuses & Profit Sharing)

At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.

Comprehensive Benefits — Starting Day One

✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare) ✔ 401(k) matching and long-term financial planning support ✔ Paid time off so you can recharge ✔ Life, accidental death, and disability coverage ✔ Ongoing learning and development opportunities

Training, Growth & Recognition

We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.

Culture & Connection — More Than Just a Job

At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values.

Connect and engage through:

✔ PTR Field Days & Team Events ✔ The Extra Mile Recognition Program ✔ PTR Text Alerts & Open Communication

Employment Classification

Premier Truck Rental hires full-time, part-time, contractor, and intern positions, depending on business needs.

Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package.

Equal Opportunity Employer

Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law