Relationship and Sales Representative

Responsibilities:

Generate new business opportunities through proactive prospecting, referrals, networking, calls, social media, and other sales channels. Manage leads from initial contact through follow-up, negotiation, conversion, and closing of sales. Achieve and exceed assigned monthly and quarterly sales targets and revenue goals. Build and maintain strong relationships with existing and prospective customers to drive repeat business and customer loyalty. Identify and maximise opportunities for upselling, cross-selling, and account growth. Conduct regular follow-ups with prospects, existing customers, and inactive customers to increase conversions and repeat purchases. Understand customer needs, recommend appropriate products or services, and provide a professional sales experience throughout the customer journey. Maintain accurate customer, sales, and pipeline records and provide regular reports on sales activities, opportunities, conversions, and performance. Monitor customer feedback, market trends, and competitor activities to identify new sales opportunities and recommend strategies for business growth. Work collaboratively with other teams to ensure customers receive a seamless experience and sales commitments are properly fulfilled. Maintain accurate records of sales activities, customer interactions, leads, conversions, and revenue.

Requirements:

 Minimum of 4years of experience in sales, business development, relationship management, account management, or a similar commercial role. Demonstrable experience working with sales targets and achieving results. Strong communication, negotiation, persuasion, and closing skills. Excellent relationship management and interpersonal skills. Confident in approaching and engaging prospective customers. Strong follow-up and lead-conversion abilities. Commercially aware and results-oriented. Self-motivated, proactive, and resilient. Strong organisational and reporting skills. Proficiency in Microsoft Office and familiarity with CRM or sales management tools is an advantage.