Zonal Team Leader

🏟️ We’re Hiring: Zonal Team Leader 🏟️

Do you excel in operations and leading frontline teams across multiple sites? Join us as a Zonal Team Leader and play a key role in ensuring smooth daily operations and service excellence.

Job Description:-

• Oversee day‑to‑day operations and manpower deployment across assigned centres
• Supervise on‑site teams to ensure service quality, safety, and SOP compliance
• Act as the main liaison between centres, operations teams, and stakeholders
• Manage feedback, incidents, and operational reporting
• Support staff onboarding, training, and operational initiatives

Job Requirements

• Strong operational planning and people‑management skills
• Comfortable managing multi‑site teams and stakeholders
• Detail‑oriented, service‑driven, and adaptable to dynamic schedules
• Willing to travel and work weekends/PHs when required

✨ Lead from the front and make a real operational impact. We regret that only shortlisted candidates will be notified. Thank you. By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy (www.certisgroup.com/privacy-policy) EA Personnel Name: Marilyn Ong EA Personnel No: R1105901 EA License No: 11C3955