Spa Manager

Responsibilities:

Oversee the day-to-day operations of the spa and ensure smooth service delivery. Lead and supervise the branch team to achieve operational and revenue targets. Ensure excellent customer service and promptly resolve client concerns. Monitor facility maintenance, cleanliness, and compliance with company standards. Manage branch inventory, budgets, reports, and operational performance. Coordinate staff training and ensure adherence to company policies and procedures.

Requirements:

A minimum of 4 years' relevant experience in spa, hospitality, or operations management. A minimum of a Bachelor's degree in Business Management or a related field. Strong leadership, organizational, and problem-solving skills. Excellent communication and customer relationship management skills. Knowledge of spa operations, hospitality, or retail management is an added advantage.