Business Development Manager

Key Accountabilities

Identify new opportunities, maintain a strong sales pipeline, and secure high-value FM contracts.

Develop and execute business development strategies to achieve growth targets in the FM sector.

Identify market trends, competitor activities, and potential clients in targeted sectors (e.g., real estate, healthcare, retail, education, oil & gas, government).

Support the development of pricing strategies and commercial proposals aligned with market expectations and company objectives.

Contribute to annual business planning and forecasting processes.

Operational

Lead the preparation and submission of high-quality technical and commercial proposals, tenders, and bids.

Manage the full business development lifecycle from lead generation to contract negotiation and handover to operations.

Maintain a CRM system to track leads, opportunities, and client interactions.

Monitor client satisfaction and ensure service delivery aligns with contractual obligations.

People Management

Work with function managers to keep abreast of industry knowledge, trends, and developments to encourage up-to-date and creative thinking.

Collaborate with cross-functional teams (sales, marketing, operations, finance) to develop customized FM solutions.

Provide mentoring and guidance to junior team members or business development executives where applicable.

Lead presentations and client meetings with confidence and professionalism.

Product / Process Improvement

Manage the development, implementation, and regular review of the department/unit policies, procedures, and systems to ensure consistent and systematic application of best practices providing timely and effective support to concerned users.

Conduct competitor analysis to ensure good market positioning.

Create and develop a network of industry contacts.

Gather client feedback to support continuous improvement of FM offerings and processes.

Recommend enhancements to service delivery models, leveraging innovation and best practices.

Contribute to marketing and brand-building initiatives, including case studies, brochures, and digital presence.

Education and Technical Certifications

Engineering background. MBA or equivalent post-graduate qualification is an advantage.

Bachelor’s degree in engineering, Business Administration, Facilities Management, or a related field.

10–15 years of experience in business development within the Facilities Management, Engineering, Construction, or related industry.

Proven track record of securing and managing large FM contracts, especially within the GCC region.

GCC experience, based in Qatar, Arabic speaker preferred.

Knowledge and Skill

Strong knowledge of integrated facilities management services (hard and soft services).

Strong commercial and financial acumen.

Excellent understanding of local market dynamics and regulatory frameworks.

Exceptional communication, negotiation, and presentation skills.

Fluency in English is required; Arabic is a plus.

Proficiency in MS Office, CRM platforms, and proposal preparation tools.