MEDICAL SUPPORT ASSISTANT (OA)

Military Treatment Facilities under DHAAir Force Academy, Colorado, Andrews AFB, Maryland, Annapolis, Maryland, Ansbach, Germany, Bethesda, Maryland, Bremerton, Washington, Camp Foster, Japan, Camp Lejeune, North Carolina, Charleston Naval Center, South Carolina, Cherry Point, North Carolina, Elmendorf AFB, Alaska, El Paso, Texas, Fort Belvoir, Virginia, Fort Benning, Georgia, Fort Bragg, North Carolina, Fort Campbell, Kentucky, Fort Campbell, Tennessee, Fort Carson, Colorado, Fort Drum, New York, Fort Gordon, Georgia, Fort Hood, Texas, Fort Huachuca, Arizona, Fort Jackson, South Carolina, Fort Knox, Kentucky, Fort Leavenworth, Kansas, Fort Lee, Virginia, Fort Leonard Wood, Missouri, Fort Polk, Louisiana, Fort Riley, Kansas, Fort Rucker, Alabama, Fort Stewart, Georgia, Goodfellow AFB, Texas, Hohenfels, Germany, Joint Base Lewis-McChord, Washington, Kirtland AFB, New Mexico, Lackland AFB, Texas, Landstuhl, Germany, McConnell AFB, Kansas, Naval Air Station Jacksonville, Florida, Naval Air Station Oceana, Virginia, Naval Medical Center, Portsmouth, Virginia, Naval Medical Center, San Diego, California, Naval Weapons Station, Yorktown, Virginia, Oak Harbor, Washington, Robins AFB, Georgia, Schofield Barracks, Hawaii, Scott AFB, Illinois, Tacoma, Washington, Tinker AFB, Oklahoma, Travis AFB, California, Tripler Army Medical Center, Hawaii, Vance AFB, Oklahoma, West Point, New York, White Sands Missile Range, New Mexico, Wright-Patterson AFB, Ohio, Yokosuka, Japanusajobszveřejněno 29. 10. 2026

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Nutné:Junior

About the Position: This position is located at Madigan Army Medical Center, Washington.This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service.

Major duties

Prepares routine correspondence, progress reports, medical statements, and statistical reports.
Perform receptionist and clerical functions in a medical clinic, including data entry, appointment scheduling, and coordination with specialty services.
Enters, updates, and retrieves information from electronic health records and other automated systems.
Maintains clinic appointment schedules and coordinates patient flow.
Manages secure messaging, routes calls, relays messages, and escalates urgent issues.
Verifies patient eligibility and provides information on clinic and hospital policies and procedures.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing clerical or administrative support in a medical clinic, including greeting patients, managing phone and secure messaging systems, scheduling and coordinating appointments, maintaining electronic and paper medical records, preparing routine correspondence and reports, and supporting patient in- and out-processing. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.