reception desk clerk (except hotel)

Education:

Secondary (high) school graduation certificate.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Provide directory assistance.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.

Experience:

Experience an asset.

Support for newcomers and refugees:

Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Does not require Canadian work experience.

Support for youths:

Offers mentorship, coaching and/or networking opportunities for youth.

Support for Indigenous people:

Offers mentorship, coaching and/or networking opportunities for Indigenous workers .

Supports for visible minorities:

Offers mentorship programs that pair members of visible minorities with experienced employees.